1. What is MenuStation?
MenuStation is an innovative online service that caters to restaurants as well as their customers. Our ever-expanding restaurant listing includes menus from a variety of restaurant locations and cuisines. Online menus and online ordering provide customers with a highly convenient way to review menus and place to-go orders for pick-up or delivery. Restaurants eliminate the hassle of having to print take-out menus, at the same time gaining customer and city approval of their conscious approach towards green business practices.
As a courtesy to our customers and restaurant owners, MenuStation listings are available 24/7, from any location with Internet access. Customers can safely and conveniently access and place orders using MenuStation.com with almost any WiFi device, including: PDAs, cell phones, laptops, PCs, etc.
Gain new business: Since the Internet is one of the most reliable tools for finding information quick, visitors and new arrivals to your area Already, many people use the Internet to locate information about entertainment, movies, clubs and restaurants online. With a MenuStation listing, your restaurant will show up quicker and closer to the top of the page. Online ordering affords customers the convenience of placing orders at their convenience and when coupled with delivery services will not have to risk getting lost while travelling to or from your locale. Additionally, online ordering will save customers money by nothaving to make a call, and at the same time, you will receive orders directly to the restaurant via fax or email!
MenuStation listings have the flexibility to function independently or with existing restaurant sites. However, it is not necessary to have an existing website to list your restaurant’s menu on MenuStation’s convenient portal.
Placing your menu online will increase your restaurant’s visibility to new and existing customers, as well as boost customer satisfaction. The branding and search engine position that MenuStation will establish for your restaurant will ensure that your restaurant comes out among the top of every Google search.
MenuStation is one of the most cost-effective, hassle-free means to establishing a web presence for your restaurant. In addition to MenuStation listings, our experts are ready and equipped to help you take your business to the next level with a custom website illustrating your restaurant’s unique flare. We can furnish your site with virtually any content or functionality you like.
The added convenience of online ordering can be coupled with your existing site in a variety of ways. Our expert programmers can link one site to another, add pages, or come up with other creative solutions to increase your web traffic and business.
No, MenuStation will not compete with your existing website. Quite on the contrary, a MenuStation listing will enhance your existing site, and provide your customers additionally with an efficient means of ordering. Because MenuStation listings have their own, unique web address, they can help you further enhance your restaurant’s image and marketing strategy.
A standard MenuStation listing comprises of two pages: an index page and a menu page. As the header of both pages, MenuStation will integrate your restaurant's logo, hours of operation, and address with a Google Maplette that displays your restaurant's locale. Payment and delivery options will also be featured in addition to your menu items. Your listing will enable you to enjoy traffic from Google from our ongoing efforts in promoting MenuStation as well as your listing.
We encourage all restaurants to customize their menu listings. Customized sites are attractive to customers and promote customer recognition and branding. Custom MenuStation listings let your customers know they are in the right place every time they visit your listing.
Leave the technical work to us! When you have online ordering MenuStation can relay your orders to a phone, fax machine, pda or your PC. If you would like to receive orders in a format other than these, do not hesitate to contact us.
● Online ordering convenience will show customers you care about their business.
There are two ways to place an order using MenuStation:
Currently, MenuStation gives restaurants the option to have your own online ordering system where you can receive orders by phone or fax. Please indicate your preference when you sign up for your MenuStation listing.
While actual ordering time will vary (depending on your order), online ordering is the most rapid way to place an order. While all restaurants have online menus, only those with online ordering will be able to process your orders online. The order details will come via. Fax, PDA or any other options you selected. For restaurants without online ordering, simply call or fax in your order as you would normally. .
When customers place an online order, they have the option of paying online which includes all order details such as delivery charge, any tips etc. The customer also has the option to pay upon delivery or pick-up by cash or check. If customers choose to pay online, there is the option of using a credit card (Visa, MasterCard, Discover, or American Express) or with PayPal.
MenuStation remits online credit card or PayPal payments on a monthly basis via check or PayPal. You have full access to your unique account (email and password) that monitors all your customers’ orders and shows you all the details of your account.
In case you do not have access to the Internet, we will send you monthly sales reports accompany remittances and are available in hard- or e-copy.
Sales reports not only illustrate monthly sales and revenues, they also contain valuable information as to how many visits your menu has received. We can also provide you with recommendations on how to improve your sales. After all, your business is our business!
For more information about MenuStation SEO, web analytics and consultancy, contact MenuStation specialists today!
When using the online ordering system, payments are solicited at the time of check-out, in order to finalize your transaction. MenuStation accepts PayPal and credit card payments, which can be made quickly and securely on the check-out page.
Upon finalization of an order, customers will receive a confirmation number as well as email that provide follow-up instructions. Many restaurants require phone confirmation of orders. If an order has been improperly placed, or the system is temporarily out of service (which is very rare), orders may also be placed by phone.
If customers have a billing enquiry, they can contact MenuStation directly through the MenuStation site, from the Contact Us page. When requesting information about a payment, please explain the issue in detail, including your name, email address, restaurant and card type. MenuStation's support team will review the bill in question and contact your shortly.
You can locate restaurants in your location by either going to Google, Yahoo and doing a search. Alternatively, you can do a search on our site using the Search option located at the top navigation bar to the right.
You can select your location from the drop down list or click on the restaurant location link to see a full list of locations. Search by cuisine allows you to search restaurants based on the type of cuisine the restaurant serve for example Chinese.
Notify restaurants that you would like to see their menus online by filling out the information on the ‘Request a Menu’ page ‾ link on the navigation bar. Don’t forget to tell the Restaurant owners of this unique service. We will do our best to make the menu of the restaurant that you nominated available on MenuStation!
Restaurants can place an order for online ordering services from our web site ‾ please click on the link ‘Restaurant Owners’ on the top navigation bar. Alternatively you can contact us on toll-free 1-800-887-9218 or simply use our Contact Us form on the site and one of our MenuStation specialists will get back to you right away.
Please contact MenuStation to communicate any changes to your menu listing.
MenuStation prices vary, depending on the services associated with your listing. There are fixed prices for the standard services for menu listing and ordering. Alternatively: Contact us for a free quote today!
Online ordering with MenuStation set-up times may vary depending on your menu length and any customizations. Normally it will take anywhere between 4-6 weeks for the standard services offered and up to 9 weeks for unique customization with your own website address. For an accurate estimate, based on the needs of your restaurant, please contact one of our specialists.
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